Minor dent takes 4 months to repair

Make & Model XUV *** Insurer: Discovery insure Panel beaters: Elegant square East London

Claim Time line Registered: 28.05. 2021

From Panel beaters Authorized: 08-06-2021 Ordered parts-9-06-2021 Received last back order parts-16-08-2021 Client booked vehicle in-20-08-2021 (" We will strip the car on Monday and we will be able to inform you if there will be any extra parts needed to be ordered")

Vehicle stripped-24-08-2021 Vehicle went into panelbeating-26-08-2021 Vehicle currently in paint prep and is scheduled for painting tomorrow.- 22.09.2021 (20.08.2021 - Today, no communication with the client 08.09.2021 Client logs a quiry to the insurers 14.09.2021 Client logs another quiry to the insurer 19.09.2021 client logs a complaint on Hello Peter 22.09.2021 Insurers respond with a flimsy timeline and explanation)

"PDC sensors is outstanding and expecting to be delivered on Monday. ETA is for next week Wednesday , if earlier the repairer will contact you.????!!!!

The reason for the delay in the repairs of your vehicle is due to the PDC senor that was ordered for the service provider.

Absolutely nonsense! if only I can share pictures so you can see the damages you will be surprised worth only a week's work Client becomes a pedestrian lol