CM
Cate M
1 reviews | Active since Oct 2021
02 Nov 2025, 15:00
****ming clients and incorrect and unauthorized premium debits
Discovery replies on here for the public to think they are helping behind closed doors. No calls no response from them since taking my money with no authorization. Double debit still awaiting my refund. Also Ayanda and Melo from the shared value team care less about their clients as brokers
Helpful (0)
Replies (4)0
Replies (4)CM
Cate M's updateReviewer Update
03 Nov 2025, 17:55This is not what I discussed with Letlotlo today. Please refund my money.
CM
Cate M's update03 Nov 2025, 17:55
Reviewer Update
This is not what I discussed with Letlotlo today. Please refund my money.
Discovery Insure's replyOfficial
03 Nov 2025, 18:32Hi Cate
In your telephonic discussion with her, you mentioned having correspondence between yourself and the broker regarding your premium query, dating back to June/July. This may help us in reviewing your request for a refund. Please share the correspondence to the email address offered above, so we can assist further.
Regards
Discovery Insure
In your telephonic discussion with her, you mentioned having correspondence between yourself and the broker regarding your premium query, dating back to June/July. This may help us in reviewing your request for a refund. Please share the correspondence to the email address offered above, so we can assist further.
Regards
Discovery Insure
Discovery Insure's reply03 Nov 2025, 18:32
Official
Hi Cate
In your telephonic discussion with her, you mentioned having correspondence between yourself and the broker regarding your premium query, dating back to June/July. This may help us in reviewing your request for a refund. Please share the correspondence to the email address offered above, so we can assist further.
Regards
Discovery Insure
In your telephonic discussion with her, you mentioned having correspondence between yourself and the broker regarding your premium query, dating back to June/July. This may help us in reviewing your request for a refund. Please share the correspondence to the email address offered above, so we can assist further.
Regards
Discovery Insure
CM
Cate M's updateReviewer Update
03 Nov 2025, 19:17I am not sending an emai to a general email that is not monitored. I am waiting for Letlotlo' s email. I will respond with the correspondence which I have already sent to your company. I gave her the reference number for the email I forwarded on Saturday. Please sort out your admin. It is really frustrating.
CM
Cate M's update03 Nov 2025, 19:17
Reviewer Update
I am not sending an emai to a general email that is not monitored. I am waiting for Letlotlo' s email. I will respond with the correspondence which I have already sent to your company. I gave her the reference number for the email I forwarded on Saturday. Please sort out your admin. It is really frustrating.
Discovery Insure's replyOfficial
04 Nov 2025, 13:54Hi Cate
Your query has been referred to our finance team for further review. We will provide you with feedback as soon as we receive their response.
Regards
Discovery Insure
Your query has been referred to our finance team for further review. We will provide you with feedback as soon as we receive their response.
Regards
Discovery Insure
Discovery Insure's reply04 Nov 2025, 13:54
Official
Hi Cate
Your query has been referred to our finance team for further review. We will provide you with feedback as soon as we receive their response.
Regards
Discovery Insure
Your query has been referred to our finance team for further review. We will provide you with feedback as soon as we receive their response.
Regards
Discovery Insure