****mers, ********s, Unprofessional

I've been trying to have my claim looked at for a month now. After repeated attempts to dispute their unfair results of rejecting my claim, they refused to take into account that their assessment was wrong. They falsely claimed pet damage when I repeatedly told them it was not and that I had proof. They refused to take responsibility for the fact that their assessor worsened the damage and rendered my TV unusable. Before the assessment, it was at least usable. They keep saying the case has been escalated but then they just stop communicating. Avoid using them as your insurer.