Mbhalienhle Mahlangu, Discovery Insure, Centurion

Dear Mbhalienhle Mahlangu, Discovery Insure, Centurion

Regardless of my protest against you incessantly calling me "Sir" during our telephone conversation, you were of aid to my plea to correct my car registration number. You updated it instantly before the call was over. I can only assume that is due to your passion and the will to do your work better, thus fulfilling the expectations of us, customers. Evidently, you are a s****ed listener. In a nutshell I can describe you as, I am aware it would be an understatement, being fluent in service to customers.

Big props, Monty