LM
Lily M
1 reviews | Active since Sept 2023
06 Feb 2025, 07:36
Mathapelo Bokaba
I am so sick and tired of Mathapelo Bokana who won't even bother to reapond to my emails, It's been 2 months now trying to claim but Mathapelo is making it more difficult for me because she doesn't have time to do her Job. Can Discovery hire people who takes their jobs seriously because clearly this girl is just there for the Salary. So unprofessional and ***********
Helpful (0)
Replies (3)0
Replies (3)
Discovery Insure's replyOfficial
06 Feb 2025, 07:55Dear Lily,
Please accept our heartfelt apologies for any difficulty or trouble we have caused you.
Our team will be in touch to address your concerns.
Regards
Discovery Insure
Please accept our heartfelt apologies for any difficulty or trouble we have caused you.
Our team will be in touch to address your concerns.
Regards
Discovery Insure
Best regards,
Discovery Insure's reply06 Feb 2025, 07:55
Official
Dear Lily,
Please accept our heartfelt apologies for any difficulty or trouble we have caused you.
Our team will be in touch to address your concerns.
Regards
Discovery Insure
Please accept our heartfelt apologies for any difficulty or trouble we have caused you.
Our team will be in touch to address your concerns.
Regards
Discovery Insure
Best regards,
Discovery Insure's replyOfficial
06 Feb 2025, 10:49Hi Lily
We would greatly appreciate it if you could provide us with additional details regarding your complaint, such as your claim number. This will assist us in expediting the resolution process and providing you with the appropriate assistance.
Regards
Discovery Insure
We would greatly appreciate it if you could provide us with additional details regarding your complaint, such as your claim number. This will assist us in expediting the resolution process and providing you with the appropriate assistance.
Regards
Discovery Insure
Best regards,
Discovery Insure's reply06 Feb 2025, 10:49
Official
Hi Lily
We would greatly appreciate it if you could provide us with additional details regarding your complaint, such as your claim number. This will assist us in expediting the resolution process and providing you with the appropriate assistance.
Regards
Discovery Insure
We would greatly appreciate it if you could provide us with additional details regarding your complaint, such as your claim number. This will assist us in expediting the resolution process and providing you with the appropriate assistance.
Regards
Discovery Insure
Best regards,
Discovery Insure's replyOfficial
25 Feb 2025, 11:15Hi Lily
We attempted to contact you earlier today using the phone number provided in your review, but unfortunately, we were unable to reach you.
To help us resolve your issue as quickly as possible, could you please share more details about your complaint, such as your claim number. This will allow us to assist you more efficiently.
Thank you for your cooperation.
Regards
Discovery Insure
We attempted to contact you earlier today using the phone number provided in your review, but unfortunately, we were unable to reach you.
To help us resolve your issue as quickly as possible, could you please share more details about your complaint, such as your claim number. This will allow us to assist you more efficiently.
Thank you for your cooperation.
Regards
Discovery Insure
Best regards,
Discovery Insure's reply25 Feb 2025, 11:15
Official
Hi Lily
We attempted to contact you earlier today using the phone number provided in your review, but unfortunately, we were unable to reach you.
To help us resolve your issue as quickly as possible, could you please share more details about your complaint, such as your claim number. This will allow us to assist you more efficiently.
Thank you for your cooperation.
Regards
Discovery Insure
We attempted to contact you earlier today using the phone number provided in your review, but unfortunately, we were unable to reach you.
To help us resolve your issue as quickly as possible, could you please share more details about your complaint, such as your claim number. This will allow us to assist you more efficiently.
Thank you for your cooperation.
Regards
Discovery Insure
Best regards,