LOYAL CLIENT TREATED LIKE TRASH AND THROWN IN THE BIN

One star is too much. I wish there was zero star. ********** treatment from discovery insure. After being a loyal client for so many years with only one claim on my record for a drive by shooting and nothing other than that. I couldn’t afford paying my policy anymore, they cancelled my policy, not even willing to negotiate, not even an offer for a cheaper option. They forfeited my money I had saved through my vitality drive for years amounting to thousands and thousands of rands. I used to get that money back on a monthly basis and they convinced me to save it and I could withdraw it anytime I wanted now that the policy has been canceled I’m told I loose all that money even though it is due to me even though I earned that money through the years whilst I was paying fully paying for the policy and my vitality. My vitality account is still active, fully paid but I can’t have money that I earned through the program even though it’s money I should have been paid back monthly had I not opted to save it with them. They are **********. This is my hard earned cash and they just took it and shut me off. Anyone on vitality drive. Take your money and run because you don’t know what will happen to you tomorrow in these trying times and should you not be able to keep up with their policy, they will just cancel your policy and you will loose all YOUR money. I’m beyond disappointed, I’m appalled, disgusted. Do not take car insurance with discovery. Even their claim process is ****. I had to keep calling them after the incident for them to attend to my claim, they even promised me trauma counseling which I never received but stupid of me I stayed with them out of loyalty but in the end they treated me like trash. I’ve had a couple of mishaps with them, one was when they changed my policy without my consent but I was understanding, called them and rectified it but now that it was me they were not willing to hear anything from me, just took my money and spit on my face. I called them within minutes of them canceling my policy when I received a message, I requested to pay the installment and be reinstated and I was told NO, they will not reinstate my policy, I must open a new policy. It was not even month end yet.