Linda Ngwenya (Retentions Centre)

I originally phoned Discovery to double-check that my policy was up to date. I was informed that my new information is now classified as "commercial" and I would need to cancel my policy as soon as possible. I phoned numerous insurers and phoned back to cancel my policy as I had found another competitive price. I was put through to Retentions and spoke to Linda. He went over and above to speak to the necessary managers as he did not believe that my policy should be cancelled. He called me back and notified me that he was correct and I would not need to cancel my policy. He also found faults on my current policy, with regards to the details of my car that Discovery had not entered the correct information, which would have resulted in me losing over R40 000 had anything happened to the car. He fixed my contract and as a result has made me stay with Discovery Insure. Very professional service and conduct as well as friendly and helpful. He went over and above to help me and couldn't be more grateful.