lies lies lies

<p>I reported a damage LG plasma tv, it was collected by the insure appointed assessors, last week and they said it will take a two days to give a report to the insure. On Monday 5 I called John from insure and he checked and gave me a report about a Samsung tv, he said the report said it wear and tear. But at the end of the report he realized it was not my tv, he than apologized for the mistake and promise to make a follow up. I than asked for the assessor’s numbers and I called them, yesterday and I was told my tv is sent to the specialists because the couldn’t find the problem and ill know by Friday the feedback. I made this call after I spoke with nelson(team leader)who ****, who promised me he was gonna make a follow up and came back to me after 2 hour of which he did not. Eventually I called nelson after 3 hours of waiting he than gave me the feedback saying he got the feedback and the problem with my tv is wear and tear. Don’t you find it strange that both tv’s have the same report?. I dnt know. Is nelson captured by the assessors? Is john involve? I don’t know.</p> <p> </p> <p>Remember Silvex(assessors) still waiting for the specialist report of which they said ill get on friday.</p> <p>But already nelson has the report and he has replaced the tv name on the system from samsung to LG.</p> <p> </p> <p>It is clear that Discovery insurance they making money laying to clients by giving wrong assessment reports in order not to pay.</p> <p> </p> <p> </p> <p> </p>