Lies from the Beginning

I bought a new car on the 18th of september 2019 and got an essential plan with discovery and when i took the plan i specifically asked for the plan to include a car hire benefit.

Fast forward to 18 October 2019 I had an accident and sent in all the documents required for my claim to be approved and indeed it was approved. My car was booked with panelbeater for the 25th of November, the panelbeater told me that the car will be for 10 - 15 working days and when i asked about the car hire benefit, im told that it wasnt included in my policy .

I am very disappointed in Discovery because I work in Brits in the North West and I live in Pretoria East in Gauteng, how am i expected to get to work during those 10-15 Days without a car.

I am very disppointed about this especially because I specifically asked for the car hire benefit to be included in my policy.

regards Disappointed customer