Lackluster service Discovery Insure

I would like to express my greatest disdain with the service I have received from discovery insure after my accident. Dismal follow ups or none at all, third parties calling me upset because discovery doesn’t follow up with them. I had to deal with an angry third party because of discovery’s lack of admin. I myself had issues regarding the booking of my vehicle, confirmation of calls that needed following up from their side. I might just as well have done everything myself. I will tell everyone asking me about my experience about discovery insure at my business. I feel that I need compensation for this lackluster service I pay for every month, big corporates eat your money but don’t deliver. South Africans easily point fingers at government for taking money and not delivering service, but Discovery is even worse, does the same under the banner of private business. Absolutely appalling.