Lack of service!!

Last week I've submitted 2 online forms for Discovery to give me a call regarding insurance quote. I did not receive a call and eventually sent an email to Discovery asking them to please call me. The advisor eventually called me and we spent a few minutes on the phone. I asked him to please send me the quotation in order for me to view it, and he would've followed up regarding my jewelry that I still wanted to add. Almost a week later and still no quote or follow up.<br> The advisor even mentioned the wonderful service I will receive but yet we are off to bad service right at the start.<br> I even told the advisor that we are buying a house would like to also have a quote on building and life cover as we want to move our whole portfolio.<br> Clearly Discovery is not interested in offering me cover and I will contact another company who is willing to give me good service from the start.<br> This is the 2nd time that I obtained a quote where it was not sent to me or followed up!<br>