Lack of Common Sense

My car was damaged, The damage was assessed and I was asked to go to Renew-It Proline Express at Sandhurst. First problem, they are NOT Audi approved, so why ask me to take a car that is still under warranty to a non Audi approved panel beater - it affects my warranty I believe. The work done was shocking, I could have done better myself. Certainly unprofessional - the work even passed muster with their so called QA Department. I refused to take my car back to an unprofessional panel beater who are not Audi approved. I took it to an Audi approved panel beater - the quote was greater to fix the repaired problem than fixing the original problem. So Discovery think it is OK to add the original cost of the repair (R17,000) , to the cost of repairing the fixed repair (R+/- R25,000) and it appears that my no claims figure will be R42,000 - I was asked by Discovery to take my car to a non approved Audi panel beater in the first place and I get penalised.??? There are some wide open spaces between the ears of the management of Discovery Insure personnel if they think this makes sense.