BL
Brendan L
1 reviews | Active since Feb 2021
04 Feb 2021, 10:34
Lack of call centre service.
Discovery never phones a client back if they run out of airtime. It's like they have the attitude of "you need us, we dont need you." Was phoning to lower my extremely high premium. I'd hate to know what they charge for luxury sports cars. I drive a Kia picanto.
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Replies (2)BL
Brendan L's updateReviewer Update
04 Feb 2021, 12:10Ok, thankyou. I'm satisfied with the call back and response I received now. It can be frustrating as a customer struggling with a problem. Thankyou for responding to my request and sorting it out for me.
BL
Brendan L's update04 Feb 2021, 12:10
Reviewer Update
Ok, thankyou. I'm satisfied with the call back and response I received now. It can be frustrating as a customer struggling with a problem. Thankyou for responding to my request and sorting it out for me.
Discovery Insure's replyOfficial
04 Feb 2021, 12:46Thank you,
Keeping you happy is important to us.
Regards
Discovery Insure
Keeping you happy is important to us.
Regards
Discovery Insure
Discovery Insure's reply04 Feb 2021, 12:46
Official
Thank you,
Keeping you happy is important to us.
Regards
Discovery Insure
Keeping you happy is important to us.
Regards
Discovery Insure