PM
Palesa M

1 reviews | Active since Sept 2019

26 Jan 2026, 14:10

Kudos to Reabetswe Setlau

I have over the past month had 2 claims that have been incredibly inconvenient. My latest claim, my handbag was ****** with my car keys in it. While the specific process key replacements isn’t very obvious in the app. The administrator Reabetswe Setlau did an excellent job clarifying the documents needed to progress the claim so my car’s locks can be changed. As stressful as the ordeal has been, it’s been handled reasonably well.

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Replies (1)
Discovery Insure
Discovery Insure's reply26 Jan 2026, 14:20
Official
Good day Palesa

We are so sorry to hear that you've been through such an ordeal but we're happy that our team were able to help and make it easier to get through. We will be sure that Reabetswe gets recognised for a job well done and will work hard to continuously make your experience pleasant at all times! Thanks for being an awesome part of the #DiscoveryInsurefamily.

Regards
Discovery Insure