Kind, Caring, Patient Experience

My husband and son were involved in a hit and run early yesterday morning. It was down the road so I was able to get there quickly and take over the process of arranging for the vehicle to be removed on a flat bed and what to do going forward, as my family was in shock. I spoke to Simon Ngoepe and he was an absolute star! I didn't know what was required and he calmly and caringly talked me through everything. He sometimes had to repeat himself and even that, he did with the utmost patience. When I left the scene, I left with a feeling of everything being fine and 100% taken care of. It's our family's first dealing with Discovery Insure and it really was a pleasure (as much of a pleasure as a car accident can be). We hopefully won't have to call through again, but if needs be, I know the problem will be in expert hands.