mG
michele G

1 reviews | Active since Feb 2014

12 Dec 2022, 11:54

Karoba Mabena is a shining star in Discovery Insures Call Centre

After speaking to one employee at Discovery who was very very unhelpful I called again with the same issue. I just wanted to get an assessment date for my daughter's car that had been damaged in a collision which she already had a claim number for. The whole process took me three phone calls and 40 minutes airtime but on the third phonecall I spoke to Karabo Mabena who was so helpful and professional and got everything sorted for me. Thanks so much Karoba you made my day much better! You are a star!

0
Replies (1)
Discovery Insure
Discovery Insure's reply12 Dec 2022, 13:31
Official
Good day Michele G 

We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team. 

Regards
Discovery Insure