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Tshebe M

1 reviews | Active since Dec 2017

30 Dec 2017, 07:23

Kabelo Modipa - Claims

After recently being in an accident, having to claim from my insurance seemed like such a huge and daunting task. However, one day I called in to the Discovery call centre and Kabelo answered my call. He immediately made me feel at ease and apologised for the time it was taking to finalise my claim. Most importantly he went the extra mile to ensure progress in getting it finalised. Even though he wasn't my assigned claims administrator he consistently kept me updated, returned my calls and had quick responses to emails. Kabelo was always accommodating and patient with my numerous calls and questions. A big thumbs up to Kabelo Modipa for the great service and for getting me through what has been a stressful time post my accident. Thank you Kabelo Modipa!

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Replies (1)
Discovery Insure
Discovery Insure's reply02 Jan 2018, 09:20
Official

Thank you for recognizing the great service you received from Kabelo.

We will ensure that this post is shared with him and his manager.

Regards

Discovery Insure