CS
Cals S

1 reviews | Active since Oct 2010

25 Mar 2022, 14:16

Just No customer service- Disgusting Discovery

This was an email I sent to Discovery yesterday. Still no Response ... so disappointing 😞

I was involved in an accident on the 11th March 2022, my claim was assigned to Aubrey Mo***eng, I sent 2 emails, 1 on the 12th March and then on the 15th... NO RESPONSE! I have had to call in over 5 times to get updates regarding this issue. I was then informed that lebogang Mak was handling my claim and would provide an update... that was last week. I have since sent Lebo 3 emails requesting for an update-NO RESPONSE.

This is Absolutely disgusting behavior and service! Can someone please help!

I have called over 20 times, calls dropped, rude agents just no customer service at all.

Twitter will be the next platform I post my complaint on.

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Replies (1)
CS
Cals S's update28 Mar 2022, 15:16
Reviewer Update
And Still... DAYS later... no response... no phone call.... no update