PS
Priyan S

1 reviews | Active since Feb 2022

22 Feb 2022, 13:08

Just my opinion and experience and feelings..

Discovery is just a name and high installments that rise every year, their customer service and communications are great but honestly I'm in the process of leaving discovery for good. I feel very unsafe and don't get piece of mind. My claim wasn't paid off in the past and I was left to do everything myself and it was an extremely large sum of money taht has changed my life. I feel with discovery if you don't read through your contracts and terms and agreements and conditions you will be fooled. Their are alot of Grey areas and they are very smart when it comes to how they will not be able to cover you. They are very risky and to be honest I have a health plan and medical aid as well as car insurance but Im moving away because they good at finding reasons to charge more or to promote new products and make everything look very enticing with classy advertising but from my experience I feel afraid like thee is a reason they could use against me to not cover me yet I get calls every week for new products or raises... This is just how I feel and it really troubles me..

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Replies (1)
PS
Priyan S's update22 Feb 2022, 15:06
Reviewer Update
I have paid discovery for many years and havent gotten the assurance I was promised, the people that dealt with my claim had a very bad approach and was very threatening and intimidating..
I have many plans with discovery and I haven't gotten any pleasure out being a customer...
If I got good service and value for money I won't be declined to paying for peace of mind however this is not the case
And my life has changed since and it is traumatizing to honest
However we live and we learn..
Thanks for your response...
And I understand it's just business..
But this has been affecting me a long time and lately buying a new vehicle I don't feel safe with discovery insurance I guess it's just not for me..