1 reviews | Active since Dec 2020
Just a number. Sales consultant disrespectful.
This is regarding a marketing call I received from one of their consultants. They're looking to pull new clients but cannot treat them with enough respect to get them on board.
I told the consultant I'm not interested in the product as I am settled where I am. He insisted on pitching the product to me, which is highly inconvenient considering it was in the middle of my work day. When I was trying to repeat that I will keep it in mind but I am not interested right now, he hung up the phone before I could finish my sentence.
Would I ever sign up after the clear lack of respect? Absolutely not. Does this prove you're just a number and commission every month. Yes.
Do better. And train your consultants to be polite when they're met with a polite 'no'.
We're so sorry to hear of your experience and assure you, this is not what we want for our clients or potential clients.
Please note that at times intermediaries using our name may try to sell products to you, and we have no control over these calls. In addition to blocking them, you can register on the Direct Marketing Association of SA (DMASA) to avoid receiving unsolicited telemarketing calls. Here are the details for DMASA:
www.dmasa.org
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Financial advisers and brokers are allowed to purchase client leads from lead-generating companies, but opting out on the DMASA website will prevent your contact details from appearing to lead-generating companies. You can also visit the following link to opt out of contact from Discovery -
https://www.discovery.co.za/corporate/opt-out
Regards
Discovery Insure
We're so sorry to hear of your experience and assure you, this is not what we want for our clients or potential clients.
Please note that at times intermediaries using our name may try to sell products to you, and we have no control over these calls. In addition to blocking them, you can register on the Direct Marketing Association of SA (DMASA) to avoid receiving unsolicited telemarketing calls. Here are the details for DMASA:
www.dmasa.org
***
***.
Financial advisers and brokers are allowed to purchase client leads from lead-generating companies, but opting out on the DMASA website will prevent your contact details from appearing to lead-generating companies. You can also visit the following link to opt out of contact from Discovery -
https://www.discovery.co.za/corporate/opt-out
Regards
Discovery Insure