KV
Karen V

1 reviews | Active since Apr 2024

09 Apr 2024, 14:21

Jennifer Nkosi

I experienced outstanding service from Jennifer Nkosi over the phone today when making changes to my policy. She was friendly, courteous, knowledgeable and extremely efficient in providing service to me. Wouldn’t it be wonderful if the service industry were filled with staff like this!

0
Replies (2)
KV
Karen V's update09 Apr 2024, 14:22
Reviewer Update
It’s definitely supposed to be 5 stars, not 4.
Discovery Insure
Discovery Insure's reply09 Apr 2024, 14:28
Official
Good day Karen

Thank you for the great feedback! We are over the moon about This is such an amazing compliment and exactly the kind of feedback we strive for. It makes our heart skip a beat hearing that our team is as enthusiastic about delivering awesome service as they are. We’re so lucky to have them on our team and we’ll be sure to pass your message on to them and give them a pat on the back for a job well done, because at Discovery Insure, we love rewarding great service.

Regards
Discovery Insure