CC
Clarissa C

1 reviews | Active since Sept 2011

31 Dec 2020, 09:25

Jabulile Shiba - Thanks!

Upon our return from holidy, we discovered our second car's battery was dead from going a long period without being switched on. We immediately phoned Discovery Insure's emergency department and spoke to Jabulile Shiba, who was so kind and informative. After getting the details out of the way, she hung up with a promise to phone me again after she arranged for a service to come and jump start the car. She phoned back in less than 10 minutes with an update, and in less than 30 AA arrived to do the job. She also phoned again afterwards to make sure we were assisted and happy with the service. Thank you so much Jabulile and Discovery, for your service. We can always rely on you!

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Replies (1)
Discovery Insure
Discovery Insure's reply31 Dec 2020, 09:29
Official
Good day Clarissa C

Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience.

Regards
Discovery Insure