It's a Circus

This is clearly a circus fronting as an insurer. I've sent 3 complaints, called the claims call centre and was promised a manager would call me this morning (because surprise, surprise you can't speak to anyone in the complaints department -- because they probably don't have one!!) I have however, received at least 10 automated responses telling me that my email will be responded to in 2-3 days, but not a single human being has contacted me via email, phone or homing ***eon. I'm just sorry I did't read the reviews on here before I signed up. Clearly customers complaints/feedback are not important to you which I why you have such shocking reviews.