1 reviews | Active since Feb 2014
Is the Disocvery / Bosch Excess Funder Account payout a sham??
Poor service, no feedback, not winning.
I am a Discovery Insure client. I took my car to Bosch to be serviced on the 19th of June. I was given the discount at Bosch as promised, no issue there. However, trying to get a refund from my Insure Funder Account has been a nightmare.
I was advised by the Discovery Insure call centre on 19 June to email my invoice and proof of payment to *** which is what I did. Since then, I have not been winning. Tsholofelo Manyi and others have not responded to mails, have not provided feedback and have not resolved the issue. This is unacceptable more than a week later. Please sort it out.
Some of the email reference codes I have: - WRefNo#***#- -MailRef#***# - WRefNo#***#- -MailRef#*** - WRefNo#***#- -MailRef#***#
Thank you for bringing your concerns to our attention.
Our apologies for any inconvenience experienced in dealing with us recently.
We have made the relevant management team aware of your distress regarding the policy.
Regards
Discovery Insure
Thank you for bringing your concerns to our attention.
Our apologies for any inconvenience experienced in dealing with us recently.
We have made the relevant management team aware of your distress regarding the policy.
Regards
Discovery Insure
