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Heinrich H

1 reviews | Active since Aug 2009

26 Feb 2019, 17:00

Insure yourself against Discovery Insure... They are *******!

Since when do insurance companies increase premiums because they feel your risk went up? Discovery sent an email saying my premiums are going up for the next year. NOTHING has changed on my insurance for the past 5+ years! Car values have gone down and should actually be adjusted on Discovery's side - instead they say they car values decreasing is a higher risk factor and that is why the premiums are increasing!

Their customer service team is absolutely useless!! They read the first 2 lines of an email and send a response without reading the whole email! I got a reply saying "sorry unfortunately you don't qualify for a discount"!? I am not applying for a discount! I am fighting to pay the premium I signed up to pay!

Stay away from Discovery if you can! They are more interested in selling you all kinds of gadgets at an inflated price and couldn't care about actually insuring you.

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HH
Heinrich H's update27 Feb 2019, 11:44
Reviewer Update
"...due to the nature of the risk currently on record, dos not yield a reduction" - I AM NOT ASKING FOR A REDUCTION! I am fighting for keeping my premium the same as what it has always been! You make up false claims about risks being higher and then just expect people to pay! When it comes to paying out, you make sure to pay out the bare minimum! When a 21 year old signs up, they are classified as "high risk" and you charge super premiums, but you NEVER reduce that premium! Cars are insured for their book value... you will only pay out the book value, but you never adjust that book value when premiums are calculated! Discovery are the ******* and I stand by my statements!