JR
Jerome R

1 reviews | Active since Dec 2022

23 Dec 2022, 15:19

Insure your car for full value, but parts are replaced with Generic even though OEM is available

If you think you are insuring your goods for full value, don't be surprised that they will repair or replace with Generic parts even if the OEM parts are available. My windshield cracked and they are not approving the OEM glass. When you insure your vehicle is insured for full value. even the excess required is for the full value.

0
Replies (2)
Discovery Insure
Discovery Insure's reply23 Dec 2022, 17:10
Official
Dear Jerome,
 
We are looking into your concerns to determine the nature of the issues you have raised. 
 
We will provide feedback in due course. 
 
Regards,
Discovery Insure 
JR
Jerome R's update04 Jan 2023, 13:20
Reviewer Update
Hi - still no response from Discovery.