NM
Ntuthuzelo M

1 reviews | Active since Jul 2015

09 Jul 2015, 15:34

Insure/Roadside assistance damanged my vehicle

Do not insure with these guys. Poor service from Discovery. The called roadside assistance to jumpstart my vehicle, who in turn used a truck battery (voltage too high) to jumpstart the car, which damaged it. I submitted formal complaint but no proper response and they keep referring me to the roadside assistance company. As far as I am concerned I only face Discovery so they should be taking responsibility for the problem and deal with the roadside assistance company in their own time.

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Replies (1)
Discovery Insure
Discovery Insure's reply09 Jul 2015, 15:48
Official
Hello Hlathi1,

We will look into the matter above and provide you with feedback during the course of tomorrow.

Kind Regards
Kesh Bassdhev