NS
Ndiyabonga S

1 reviews | Active since Jun 2020

10 Aug 2022, 19:08

Insure Drive is a bad product

I had an issue with incorrect points deduction on Discovery drive. Discovery expects me to drive back a long distance and take a picture of the road sign to prove that I was not violating the speed limit. This is the second time it has happened. You cannot build a product where the Customer has the onus to prove whether they are right or wrong. You need to prove to the Customer where they are incorrect. Also, I was above the speed limit by 8 KMH but as per the Insure Drive guide, violations are measure when you're 10KMH above the limit.

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