AP
Ashvini P

1 reviews | Active since May 2014

16 Nov 2020, 12:46

Insure 24 Alarm Response/Road assist

I recently had a problem with my car battery that had gone flat several times due to the COVID-19 inactivity, I called Discovery Insure for road side assistance. I spoke to a consultant called Jade Matjeke, and told her about my predicament- she was very courteous and efficient, and organised for a technician to come and jump start my vehicle, and test the battery, all of this happened on a Sunday, but this was seemingly no trouble. I was sorted within an hour of my calling her. She called back to confirm the technician had got to me, and again later to make sure I was properly assisted. Such service is very difficult to find these days- thank you so much Jade!

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Replies (1)
Discovery Insure
Discovery Insure's reply16 Nov 2020, 14:07
Official
Good day Ashvini

We want you to know that we truly feel honoured to be your chosen Insurance Company and we look forward to dealing with you. 

Regards
Discovery Insure