Insurance claim sorting out quickly

I phoned Discovery Insure early January 2016 & Anika Ramdin took my call. I had 3 separate issues to discuss & within 48 hours had 3 assessors came out to my house. Within 3 days of my call, the 1 issue was fixed and within the month of January, everything was sorted out with the other 2 issues. I am a fairly new client of Discovery Insure, so I was a bit wary if they would actually \come to the party"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;511739;773590;36;5;0;0;0;0;5;NULL;NULL;NULL;16/01/27 13:56;16/01/27 12:07;An easy move;;Philemon / Mandy;;Being nervous for my first major house move, Classic Removals made it quick and easy for me. The packing of my house happening in less than 5 hours, everything was safe and secure and arrived timeously on the other side of the country, ahead of schedule. Philemon, the driver and supervisor, needs special commendation for his orgainsation and communication. The only small hassle was less than efficient communication from the head office. I know its a job to them, but its a stressful event for the customer, and small updates would go a long way to settling nerves. Overall, a great job and very very affordable.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;899393;879788;6;2;0;0;0;0;2;NULL;NULL;NULL;16/01/27 13:59;16/01/27 12:07;People Beware;8,01E+12;;***;For the past several months a company by the name of Loan Hub has been taking of money from my account without my permission or approval. I have had the bank reverse the charges and each time it has happened I have called into this company to complain. <br> They always said they were sorry for the inconvenience and that they would cancel the contract as they understand I did not accept anything. I have no idea who they are or what they do. <br> Today I received a message threatening me with legal action should I not pay them a sum of R923 within 24hours. I once again called the call center and received the most ********** treatment. <br> A man by the name of Stephen answered and when I began to tell him my story he proceeded to badger me, was aggressive and threatening. I asked him if I could speak to someone else or his supervisor and he told me they were all in a meeting. I then asked for a copy of the recording of the call and he said it was impossible. I then asked for a call reference and he denied me that too. <br> Why is a company like this allowed to operate and forcibly take unsuspecting peoples money?? <br> I am not going to leave this matter here! They are ****** and have horrid staff!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;944656;172;9;5;0;1;0;0;5;NULL;NULL;NULL;16/01/27 14:02;16/01/27 12:08;GREAT ATTITUDE;***2;BERNARD WOLVAARDT;***;Bernard, was excellent, very friendly, well infromed and professional. <br> He explained everything well and made me feel at ease. <br> I will definitely recommend him to friends and family in the future. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;217359;212;14;2;0;1;0;0;2;NULL;NULL;NULL;16/01/27 14:05;16/01/27 12:11;Terrible customer service ;1,01E+13;;***;I just received a rude call from the call center informing me that my account is in arrears<br> I am aware of the fact as I did receive the sms and email and according to both the amount due is the 4th Feb<br> <br> So WHY ARE YOUR RUDE UNPROFESSIONAL CONSULTANTS CALLING ME AND DEMANDING THAT I PAY when I know payment is due as I have been informed<br> <br> My account is impeccably managed and this is the first time it has ever been short so I don't appreciate the call and the manner in which I was spoken to<br> <br> Teach your consultants about professionalism and customer service as this is clearly lacking!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;944660;798478;32;2;0;0;0;0;2;NULL;NULL;NULL;16/01/27 14:02;16/01/27 12:11;NOT INFORMED;LP***;ADMIN Mokopane Hospital ;***;I WAS HOSPITALIZED FOR 2 DAYS AT MOKOPANE HOSPITAL FROM 29 /07/2012 TO 30/07/2012,TO MY KNOWLEDGE I DIDN'T KNOW THAT WE PAY A GOVERNMENT HOSPITAL,BY THAT TIME I WAS WORKING AND HAD A MEDICAL AID,4 YEARS PAST AND THEY DIDN'T EVEN BOTHER TO LET ME KNOW THAT I OWE THEM THE MONEY AND NOW THEY TOOK MY DEBT TO THE LAWYERS WITHOUT EVEN INFORM ME OR TALK TO ME TO FIND OUT IF I CAN PAY OR NOT,I WAS SURPRISED WHEN THE LAWYER CALLED ME AND ASK ME WHEN AM I GONNA PAY.THESE IS NOT HOW IS SUPPOSED TO BE.THEY MUST CALL AND LET THE PATIENT KNOW THAT THEY OWE THEM BEFORE TAKING DECISION OF INVOLVING THE LAWYERS. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;944662;188;16;2;0;1;0;0;2;NULL;NULL;NULL;16/01/27 14:07;16/01/27 12:12;POOR CUSTOMER SERVICE;1;customer care;***;For last 7 months since I received a Blackberry phone as a gift my airtime and data keeps on disappearing even if I had on my Sim card B.I.S( blackberry Internet service). I reported this matter to \Cell C Customer Care\"" with no help from them and then afterwords I went to the nearest Cell C branch in Paarl Mall where the lady did not wont to help because she was talking to a friend. So I left the matter at that. Now this morning I awoke only to discover that now my B.I.S that I both on Monday (25 January 2016) is gone and in the middle of the night Cell C send me a sms telling me that I have a remaining 200 mega bites of it left . I tried to phone their customer again today with no luck . I just want to know why my airtime"