Insurance Claim Handled with Professionalism

Lucas gave me sound advice on the procedure and administration on my insurance claim following a lightening storm that affected parts of my property. He was efficient and understanding in conversation, and his responses to emails was fantastic.<br> <br> I have issues dealing with insurance companies as historically there is always some-or-other reason why they refuse to pay out, so I entered my conversation with Lucas expecting the worse. Lucas was polite, courteous, professional, and extremely knowledgeable in his field, and his answers to my questions kept my expectations in check and he kept me involved in the process of the claim from start to finish.<br> <br> Nicely done Lucas on exceptional service delivery. If I need to make a claim in the future, I hope to deal with you, or a like-minded individual who shares your same positive attitude.