1 reviews | Active since Dec 2019
Insurance claim
My claim for an oven that is not working was rejected because according to the consultant the stove is part of the building becasue the cupboards are built around it. According to my understanding and after going through the policy numerous times to see where those terms are highlighted , which I couldnt find anywhere, I don't believe that the stove is part of the building because when this property was purchased it did not come with the stove only build in cupboards i purchased the stove separate. And the fact that it depends on where your stove is placed for Discovery to cover it I believe it is an unfair rule which is bias and only favours those individuals with big enough kitchens where they can place the stove in the middle of the kitchen. I also asked the consultant what are the reasons and she said if the house should be upside down the stove wont fall and 2 all equipment attached to the wall are regarded as building and not content with the exception of stoves and microwaves even though they can be attached to the wall. Her name is R Mateme on the 13th October 2023.
