PR
Pooja R
1 reviews | Active since May 2015
05 May 2015, 13:04
Insurance Claim
My family and I were traumatised by a house ******* wherein we were sleeping when the ******* broke in and stole all our valuables. I phoned Discovery to lodge a claim and was attended to by Tshwarelo Mathe - the claims administrator. I am very grateful for the warm and compassionate way that Tshwarelo communicated with me at this diffcull time. He was also very proactive in letting me know what the status of my claim was while I had other urgent things to attend to. He was very efficient in processing the claim and giving me feedback as soon as this was done. Thank you Tshwarelo.
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Replies (1)Discovery Insure's replyOfficial
05 May 2015, 15:58Hello Pravjee,
Thank you for taking the time to post this wonderful compliment.
We truly appreciate your feedback and recognising the service you received from Tshwarelo and the team who assisted with your query. We pride ourselves in meeting and exceeding our clients' expectations and your comment indicates that we are succeeding.
We've passed your thanks onto him and his management team. We look forward to many more dazzling moments in the future.
Kind regards
Serushin
Discovery Insure
Thank you for taking the time to post this wonderful compliment.
We truly appreciate your feedback and recognising the service you received from Tshwarelo and the team who assisted with your query. We pride ourselves in meeting and exceeding our clients' expectations and your comment indicates that we are succeeding.
We've passed your thanks onto him and his management team. We look forward to many more dazzling moments in the future.
Kind regards
Serushin
Discovery Insure
Discovery Insure's reply05 May 2015, 15:58
Official
Hello Pravjee,
Thank you for taking the time to post this wonderful compliment.
We truly appreciate your feedback and recognising the service you received from Tshwarelo and the team who assisted with your query. We pride ourselves in meeting and exceeding our clients' expectations and your comment indicates that we are succeeding.
We've passed your thanks onto him and his management team. We look forward to many more dazzling moments in the future.
Kind regards
Serushin
Discovery Insure
Thank you for taking the time to post this wonderful compliment.
We truly appreciate your feedback and recognising the service you received from Tshwarelo and the team who assisted with your query. We pride ourselves in meeting and exceeding our clients' expectations and your comment indicates that we are succeeding.
We've passed your thanks onto him and his management team. We look forward to many more dazzling moments in the future.
Kind regards
Serushin
Discovery Insure
