EM
Edith M

1 reviews | Active since Dec 2015

30 Dec 2015, 14:13

Insurance claim

<br> I logged a car accident on the 24th December at about 7h30 with Discovery call center. I was told to call the office at 8h00, I did so, Kagiso Shabangu was the appointed consultant who handled my case. She was warm and sympathetic. She offered assistance in terms of alternative transport options I had. She made arranged with Avis to provide me with the hired car. <br> The journey with her did not end there, she kept me updated with the progress of the claim and all the required documents to finalize the claim. She showed diligence in her work and Discovery should be proud to have staff members like her because is the people you employ who can keep the reputation of the company at a high caliber and the maintain the company good brand <br> Happy customer <br> Edith Manthata<br>

0
Replies (1)
Discovery Insure
Discovery Insure's reply31 Dec 2015, 13:37
Official
Hello emanthata,

We strive to deliver exceptional service to all our clients and your comment indicates that we are succeeding.

Thank you for taking the time to post the compliment.

Regards,
Serushin
Discovery Insure