KJ
Khanyisa J

1 reviews | Active since Dec 2016

17 Dec 2024, 17:36

Insurance Car Cover Details

Good day

I am unhappy with your service.

They put in wrong cellphone details in the insurance Still they entered wrong details of my car Hyundai Premium.

Now they are refusing to correct my cell number Also they refuse to email me confirmation letter for my car. Now I'm driving a car that is not covered because of the way you do service. The bank cannot deduct the installment with wrong information

I'm really upset and hurt with how they are treating me. I told them last week the issue of incorrect cellphone number. I can't upload the documents because of this. But still they cannot email the documents whilst waiting for them to consider correcting my cell number.

Ms Jacobs

0
Replies (1)
Discovery Insure
Discovery Insure's reply17 Dec 2024, 17:58
Official
Dear Khanyisa
 
Please accept our heartfelt apologies for any difficulties that we may have caused you.  
 
Our team will be in touch to address your concerns.
 
Regards
Discovery Insure