Insulting experience with Discovery
Insulting to know that your claim is not important to Discovery Insure. We’ve been requesting and requesting and requesting but they keep on doing the same repetitive thing over and over with no communication. Once we actually get to speak to a consultant then they understand and apologise but as soon as the phone call is done then they request the same thing again. We can’t even get a hold of Discovery Insure. This is pathetic. Thanks discovery for such great service. Worst experience ever!!
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Replies (1)'s updateReviewer Update
03 Dec 2021, 13:17The problem hasn’t been resolved as of yet. This is now going on for a month. Discovery is saying one thing, once again it’s not true. Discovery is sepose to ask Auction nation to provide Jacques with an invoice not to wait for auction nation for an invoice. I would suggest that the person who’s working with the claim must go to training again - nothing is being done correctly. Very disappointing
's update03 Dec 2021, 13:17
Reviewer Update
The problem hasn’t been resolved as of yet. This is now going on for a month. Discovery is saying one thing, once again it’s not true. Discovery is sepose to ask Auction nation to provide Jacques with an invoice not to wait for auction nation for an invoice. I would suggest that the person who’s working with the claim must go to training again - nothing is being done correctly. Very disappointing