1 reviews | Active since May 2016
Installment amount on my credit record profile that I do not know about
<p>Discovery Insure have not removed my name on their customer database, they have me as if I am their customer who is paying for insurence and I am not. I have been asking them to remove my name on their database for years and they are relactant, I think they are trying to pretend as if they have a lot of customers while they do not have, they are counting people whom they know very well that they are not their customers. There is a person called Thabani who will always respond and say "I will contact you tomorrow" and his tomorrow never comes. VERY BAD company.</p>
Dear Nthambeleni
We apologize for the frustration experienced in dealing with us on this matter.
Please understand that we require your broker to help in this process, we have referred this matter accordingly but have not had feedback. Will will continue to follow up with his office, in the mean-time please allow us the opportunity to try and help you as we have been doing.
As soon as your broker gets back to us, we will contact you.
Regards
Thabani
Dear Nthambeleni
We apologize for the frustration experienced in dealing with us on this matter.
Please understand that we require your broker to help in this process, we have referred this matter accordingly but have not had feedback. Will will continue to follow up with his office, in the mean-time please allow us the opportunity to try and help you as we have been doing.
As soon as your broker gets back to us, we will contact you.
Regards
Thabani
Does it mean that you are unable to contact your brokers? Must I wait for 3 years for you to contact your brokers? What if your brokers are no longer even there? You have been saying the same thing for a very long time, what I want is for my name to be removed from your comapany's database, I am not Discovery Insure's customer.
Does it mean that you are unable to contact your brokers? Must I wait for 3 years for you to contact your brokers? What if your brokers are no longer even there? You have been saying the same thing for a very long time, what I want is for my name to be removed from your comapany's database, I am not Discovery Insure's customer.
Please provide me with the contact details of the Ombudsman.
Please provide me with the contact details of the Ombudsman.
Dear Nthambeleni
We have emailed you the details on the email provided below.
Regards
Thabani
Dear Nthambeleni
We have emailed you the details on the email provided below.
Regards
Thabani
Please provide me with the contact details of the Car Insurance Ombudsman.
Please provide me with the contact details of the Car Insurance Ombudsman.
We have emailed you the correct details for your complaint.
Your policy was opened on the instructions of a broker, which you dispute that you had given authority to do so.
We have emailed you the correct details for your complaint.
Your policy was opened on the instructions of a broker, which you dispute that you had given authority to do so.
