NM
Nthambeleni M

1 reviews | Active since May 2016

28 Sept 2016, 12:56

Installment amount on my credit record profile

<p>I have been having this problem with DISCOVERY INSURE STI. They called me for an insurance quote that I did not take, it is over a year now; but my credit profile always reflect as if I have an account with Discovery of which I do not have. I called them several times such that they can remove my name on their system, but still even today nothing has been done.</p>

0
Replies (2)
Discovery Insure
Discovery Insure's reply28 Sept 2016, 13:09
Official

Dear Nthambeleni

We apologize for any frustration which may have been caused.

We have confirmed that you policy was activated, but subsequently lapsed after failed attempts to collect the premium. This is the reason the premium is noted on your credit record.

Regards

Thabani

NM
Nthambeleni M's update28 Sept 2016, 13:15
Reviewer Update

I never activated any policy with Discovery. This is the same attitude that I have been having for a very long time with Discovery, even so, why is it showing as if the account is active while it is not.