Inefficient Motor claims process - claim number ***

Item: Discovery Insure
Rating: 1
Author: Lesibana S

- Use of unapproved repairers - Passing the buck - No sense of responsibility and urgency - Motor claim taking longer than 2 months - Claims consultants not helpful and inaccessible

Helpful (0)

Replies (1)

Discovery Insure's replyOfficial

28 Aug 2017, 12:00

Thank you for taking my call.

As discussed I have escalated your concerns with claims management team so that we may get an indication of when the repair work will be completed.

Regards,

Sakhe

Discovery Insure

Discovery Insure's reply28 Aug 2017, 12:00

Official

Thank you for taking my call.

As discussed I have escalated your concerns with claims management team so that we may get an indication of when the repair work will be completed.

Regards,

Sakhe

Discovery Insure