1 reviews | Active since Jul 2020
Increasing debit order without any notification from R3700 to R4800 such a big increase.
Discovery insure is not a good at all, I have a very bad pathetic experience about them. I have insured my 3 cars , guess what they don't want to approve my claim .Reason known by them. I am paying R3700 per month but this month they decided to come to my account abd debit R4800 without sending me an email or call me to say this is the amount .
I saw a debit order did nt run after a few days , I thought thought they will come on the 15th , no still no debit order and i phoned them to ask what is happening
Agent said they did debit on the 1st and again on the 16 th but funds were not available, I said that is not correctbcoz i had R4000 to allow their debit order he said they tried to debot R4800 and I asked him why , he didnt have an answer he said he is going to investigate why a huge amount . He phoned next day to say he did log a call to finance he is gonna come back following day up until today.
Its clear no one knows why in that company noone xan explain why did they decide to increase the debit order by R1100 without tellinh me . I hate discovery insure i had trusted them with my 3 cars only to be told that they devided to cancel my cover because they didnt get tge amount they want to debit in my account not the one we agreed on and the one i have paying all along.
If i didnt call noone was gonna bother to call or send an email about the cancellation of the policy .
Its a disgrace for such a big company.
To any South african insure your cars with them at your own risk.
The agent who sold me the cover for my nissan didnt mention anything about pro rata listen to that recording and send me and who has been asking for that money through what phone call or email send me that recordings as well. January why did you debit the R3700 if there was a pro rata to be paid it was supposed to fail debit order and i eould have tackeled the matter there .
Why did you wait if it was communicated to me at point of sale .
The agent who sold me the cover for my nissan didnt mention anything about pro rata listen to that recording and send me and who has been asking for that money through what phone call or email send me that recordings as well. January why did you debit the R3700 if there was a pro rata to be paid it was supposed to fail debit order and i eould have tackeled the matter there .
Why did you wait if it was communicated to me at point of sale .
I don't know either this is done to black South African females. U are dragging a black South African woman down who is trying to wotk hard.
I don't know either this is done to black South African females. U are dragging a black South African woman down who is trying to wotk hard.
I asked for a rejection letter noone is sending it to me . U guys are a **** u failed to approve my claim , the person who bumped me is willing to fix my car through his insurance but you don't want to send me the rejection letter. What kind of a company are u.
U dont want my car to be fixed , what did i do to u exactly.
I asked for a rejection letter noone is sending it to me . U guys are a **** u failed to approve my claim , the person who bumped me is willing to fix my car through his insurance but you don't want to send me the rejection letter. What kind of a company are u.
U dont want my car to be fixed , what did i do to u exactly.