1 reviews | Active since Feb 2013
Increase is ridiculous
<p>I am a Discovery Insure for more than three years, never had a claim, driving scores were always good (engaged or above) and then suddenly this year i get an increase of more than 15% on my policy. This is ridiculous and unacceptable. I can understand if my risk profile had changed but clearly it hasnt (and this can be verified via my stats). I have shopped around and received cheaper quotes from 3 other insurers, but Discovery claim that they cant do anything. I think this is shocking service. I have been a loyal discovery customer not only with Insure, but with their medical aid, life, and vitality. This has been a very dissapointing experience and time that I seriously consider leaving. </p>
Thank you for bringing this to our attention.
We have referred this to our pricing team to review, we will provide feedback once done.
Regards,
Sakhe
Discovery Insure
Thank you for bringing this to our attention.
We have referred this to our pricing team to review, we will provide feedback once done.
Regards,
Sakhe
Discovery Insure
Thank you for taking my call, and allowing me the opportunity to review your premium concerns.
As discussed I have implemented the changes effective the anniversary date, and have emailed you the updated policy schedule.
Regards,
Sakhe
Discovery Insure
Thank you for taking my call, and allowing me the opportunity to review your premium concerns.
As discussed I have implemented the changes effective the anniversary date, and have emailed you the updated policy schedule.
Regards,
Sakhe
Discovery Insure
Thanks for attending to this. Much appreciated
Thanks for attending to this. Much appreciated
