TR
Temmy R

1 reviews | Active since Dec 2020

21 Jan 2021, 17:40

Increase in premium resolved

Complained on hellopeter and complaint was immediately attended to. Was impressed with call from Thibi Chueu from the Retentions Department. Very professional. When i explained couldn't understand reason for such a high % increase, especially when car is hardly driven, promptly assessed my risk profile and calculated a reduced premium.

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Replies (1)
Discovery Insure
Discovery Insure's reply21 Jan 2021, 18:45
Official
Good day Temmy,


Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience.


Regards
Discovery Insure