NS
Ndiyabonga S

1 reviews | Active since Jun 2020

10 Jan 2023, 11:32

Incorrect Point Deduction due to consistent App failure

I took multiple valid trips on Sunday, 8 January 2023 between 11:20-13:00. However, the App failed again and was unable to record one of the trips. My phone was connected perfectly with all the required permissions and was not in low-power mode. The App failed to record the App properly but my points were deducted. The App is also in contradiction with the Discovery App and shows different times. This is proof that this App is broken and needs to be fixed.

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Replies (1)
Discovery Insure
Discovery Insure's reply10 Jan 2023, 14:00
Official
Good day Ndiyabonga S

Thank you for your your review.

Our apologies for any inconvinience caused.

We are looking into your matter.

Feedback will be given to you directly.

Regards
Disocvery Insure

Best regards,