LW
Lehlohonolo W

1 reviews | Active since May 2016

07 Feb 2026, 02:25

Incorrect info

Discovery insure data inaccurate….I reviewed yesterday’s data and I must say the info is inaccurate….for one it shows that on the 6th Feb 2026 and it shows that I sped on Tonkmeter road and drove 84 on a 60 zone, I am quite fami**** with that road and it’s an 80 zone….it even shows that after I left Carnival mall I also sped, this info is inaccurate as I am very observant on the road and I also use Waze to assist in my driving as well as I look out for road signs, on my trip I was very vigilant and I urge Discovery to put someone on both those roads to verify where the road changes speed there’s nowhere, it’s either the sensior is damaged or the the Discovery GPS has incorrect information…..both those roads are 80 zones and I was well within that zone, can this be investigated and have my points returned to me, I cannot be losing points over something that doesn’t exist.

0
Replies (7)
Discovery Insure
Discovery Insure's reply07 Feb 2026, 08:24
Official
Hi Lehlohonolo

We’re sorry to hear about your experience. We will investigate the concerns you raised and provide feedback as soon as possible.

Regards
Discovery Insure
LW
Lehlohonolo W's update12 Feb 2026, 15:14
Reviewer Update
Good day, I just had a look and for Friday the 6th it’s still showing -49 points, it hasn’t updated on my end
Discovery Insure
Discovery Insure's reply12 Feb 2026, 16:10
Official
Good day Lehlohonolo,

Thank you for the feedback, we will take this up with our systems team and get back to you.

Regards
Discovery Insure
Discovery Insure
Discovery Insure's reply17 Feb 2026, 11:14
Official
Good day Lehlohonolo,

We hope you are well.

Please assist in checking whether your points for the 06th of February are still reflecting the 49 or have been updated to a perfect day.

Regards
Discovery Insure
LW
Lehlohonolo W's update17 Feb 2026, 12:23
Reviewer Update
Good day, I just had a look and it still shows as -22 and -27 points, hasn’t been updated, thank you
Discovery Insure
Discovery Insure's reply17 Feb 2026, 13:45
Official
Good day Lehlohonolo,

Thank you for the update. Kindly advise if you did receive the play for the said week?

Regards
Discovery Insure
LW
Lehlohonolo W's update19 Feb 2026, 17:07
Reviewer Update
Good day I was driving but answered on my watch to request a callback after 15 min