Incorrect Debit Order Still Not Reversed

<p>Good day</p> <p> </p> <p>Discovery Insure took a debit order off my account, in error, on 5 April. I called them when it happened and they advised that it would take 48 - 108 hours to reverse the incorrect transaction. I then e-mailed them when the issue still had not been resolved by 13 April. It is now 18 April and I still do not have my money back. I am highly disgusted by Discovery, by them debiting an amount incorrectly and by the way in which the situation was handled.</p> <p> </p>