CM
Charmaine M
1 reviews | Active since Jul 2016
02 Oct 2024, 07:55
Incorrect debit order date
I have specified on numerous occasions that I have changed employment, please could the debit order start from the 31st of October
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Replies (2)CM
Charmaine M's updateReviewer Update
02 Oct 2024, 10:1812 P.M to 2 would be suitable for a call.
CM
Charmaine M's update02 Oct 2024, 10:18
Reviewer Update
12 P.M to 2 would be suitable for a call.
CM
Charmaine M's updateReviewer Update
04 Oct 2024, 08:48I had a conversation with your consultant yesterday, during which we confirmed that the coverage will commence or resume on the 31st of October. Additionally, he verified that the debit order would be initiated from that date. Therefore, I would like to inquire why my account was debited yesterday.
The level of service provided by Discovery is unsatisfactory. The request was straightforward: to reinstate the debit order to be processed on the last day of the month, as the coverage will only begin at that time.
The level of service provided by Discovery is unsatisfactory. The request was straightforward: to reinstate the debit order to be processed on the last day of the month, as the coverage will only begin at that time.
CM
Charmaine M's update04 Oct 2024, 08:48
Reviewer Update
I had a conversation with your consultant yesterday, during which we confirmed that the coverage will commence or resume on the 31st of October. Additionally, he verified that the debit order would be initiated from that date. Therefore, I would like to inquire why my account was debited yesterday.
The level of service provided by Discovery is unsatisfactory. The request was straightforward: to reinstate the debit order to be processed on the last day of the month, as the coverage will only begin at that time.
The level of service provided by Discovery is unsatisfactory. The request was straightforward: to reinstate the debit order to be processed on the last day of the month, as the coverage will only begin at that time.