Incorrect Debit Order
For the past 2 months my Insurance debit orders with Discovery were R449 more than my actual premiums. I have had to log this with Discovery 2 months in a row now. Then I need to wait a week for the refund. Surely they should have resolved this issue after my first refund.
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Discovery Insure's replyOfficial
03 May 2018, 11:12Thank you for raising your concerns with us.
Kindly note that we have tried contacting you telephonically.
We are currently investigating your complaint and feedback will be provided directly to you.
Regards
Preveshen
Discovery Insure
Best regards,
Discovery Insure's reply03 May 2018, 11:12
Official
Thank you for raising your concerns with us.
Kindly note that we have tried contacting you telephonically.
We are currently investigating your complaint and feedback will be provided directly to you.
Regards
Preveshen
Discovery Insure
Best regards,