inconsiderate agents

Called discover in December 2015. To ask them to collect the premium earlier as we were being paid erarlier, the agnet informed me that i need to call them back after the 15th and so that they can change it to the 26th as per normal deduction date. To my suprise when i called back they told me that the prorata will be deducted as the full amount wasnt deducted on the 15th ,(i wasnt informed that the full amount wont be deducted) to my inconvenience they are telling me that i will have to pay the pro rata by friday in order for me to put the policy upto date.<br> <br> I feel as a client TCF was not practiced and i was treated unfailry,had i been informed of all of this before changing the date then i would have made sure that i leave the money into my account so that they deduct as per normal.<br> <br> This is a huge inconvenience for me , Discovery needs to train their agents to provde clients will the same and accurrate information.<br> <br> DISAPPOINTED CLIENT