1 reviews | Active since Dec 2010
*********** system that hasn't tal**** my fuel and points correctly
<p>I would like someone at your Alice Lane Head office to arrange a meeting with me to explain HOW your system calculates my fuel spend and driving (which has improved) and how you get to the Rand Value. There was an error with my GQ tracker which i brought to Discovery's attention last month and had it replaced so I am owed cash back for last month. This month i get paid HALF of what you owe me. I dont want to meet with someone that doesnt know what they are doing because so far nobody I have dealt with does. you are a very big organisation dealing with people who take your vitality system and driving seriously and now you are insulting my intelligence every month but not rewaring me. If i dont bring these things to your attention, you are happy to let it slide. I dont need you and am happy to go elsewhere for car insurance. And move all my policies because i wil not be made to feel like you dont care beause now you are too big. This is one small area you are lacking in service delivery. I have not been able to view my Insure Vitality statements ever because it still says "technical issue" on your site.</p>
Thank you for your comment.
We have attempted to reach you in order to get your plan details and investigate the concerns raised. We will continue doing so until we get hold of you.
We apologise for the frustrations experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to reach you in order to get your plan details and investigate the concerns raised. We will continue doing so until we get hold of you.
We apologise for the frustrations experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to reach you in order to get your plan details and investigate the concerns raised. We will continue doing so until we get hold of you.
We apologise for the frustrations experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to reach you in order to get your plan details and investigate the concerns raised. We will continue doing so until we get hold of you.
We apologise for the frustrations experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to contact you in order to get your Plan details so we can address the concerns raised, to no avail. We shall continue with the efforts to reach you.
In the meantime we confirm that our Vitalitydrive team is working on the recalculation of your cashback rewards and the requisition of any outstanding payment of your rewards.
Please accept our apologies for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to contact you in order to get your Plan details so we can address the concerns raised, to no avail. We shall continue with the efforts to reach you.
In the meantime we confirm that our Vitalitydrive team is working on the recalculation of your cashback rewards and the requisition of any outstanding payment of your rewards.
Please accept our apologies for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to contact you in order to get your Plan details so we can address the concerns raised, to no avail. We shall continue with the efforts to reach you.
In the meantime we confirm that our Vitalitydrive team is working on the recalculation of your cashback rewards and the requisition of any outstanding payment of your rewards.
Please accept our apologies for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to contact you in order to get your Plan details so we can address the concerns raised, to no avail. We shall continue with the efforts to reach you.
In the meantime we confirm that our Vitalitydrive team is working on the recalculation of your cashback rewards and the requisition of any outstanding payment of your rewards.
Please accept our apologies for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to contact you in order to get your Plan details so we can address the concerns raised, to no avail. We shall continue with the efforts to reach you.
In the meantime we confirm that our Vitalitydrive team is working on the recalculation of your cashback rewards and the requisition of any outstanding payment of your rewards.
Please accept our apologies for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to contact you in order to get your Plan details so we can address the concerns raised, to no avail. We shall continue with the efforts to reach you.
In the meantime we confirm that our Vitalitydrive team is working on the recalculation of your cashback rewards and the requisition of any outstanding payment of your rewards.
Please accept our apologies for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to contact you in order to get your Plan details so we can address the concerns raised, to no avail. We shall continue with the efforts to reach you.
In the meantime we confirm that our Vitalitydrive team is working on the recalculation of your cashback rewards and the requisition of any outstanding payment of your rewards.
Please accept our apologies for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to contact you in order to get your Plan details so we can address the concerns raised, to no avail. We shall continue with the efforts to reach you.
In the meantime we confirm that our Vitalitydrive team is working on the recalculation of your cashback rewards and the requisition of any outstanding payment of your rewards.
Please accept our apologies for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to contact you in order to get your Plan details so we can address the concerns raised, to no avail. We shall continue with the efforts to reach you.
In the meantime we confirm that our Vitalitydrive team is working on the recalculation of your cashback rewards and the requisition of any outstanding payment of your rewards.
Please accept our apologies for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to contact you in order to get your Plan details so we can address the concerns raised, to no avail. We shall continue with the efforts to reach you.
In the meantime we confirm that our Vitalitydrive team is working on the recalculation of your cashback rewards and the requisition of any outstanding payment of your rewards.
Please accept our apologies for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to contact you in order to get your Plan details so we can address the concerns raised, to no avail. We shall continue with the efforts to reach you.
In the meantime we confirm that our Vitalitydrive team is working on the recalculation of your cashback rewards and the requisition of any outstanding payment of your rewards.
Please accept our apologies for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to contact you in order to get your Plan details so we can address the concerns raised, to no avail. We shall continue with the efforts to reach you.
In the meantime we confirm that our Vitalitydrive team is working on the recalculation of your cashback rewards and the requisition of any outstanding payment of your rewards.
Please accept our apologies for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to contact you in order to get your Plan details so we can address the concerns raised, to no avail. We shall continue with the efforts to reach you.
In the meantime we confirm that our Vitalitydrive team is working on the recalculation of your cashback rewards and the requisition of any outstanding payment of your rewards.
Please accept our apologies for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to contact you in order to get your Plan details so we can address the concerns raised, to no avail. We shall continue with the efforts to reach you.
In the meantime we confirm that our Vitalitydrive team is working on the recalculation of your cashback rewards and the requisition of any outstanding payment of your rewards.
Please accept our apologies for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to contact you in order to get your Plan details so we can address the concerns raised, to no avail. We shall continue with the efforts to reach you.
In the meantime we confirm that our Vitalitydrive team is working on the recalculation of your cashback rewards and the requisition of any outstanding payment of your rewards.
Please accept our apologies for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to contact you in order to get your Plan details so we can address the concerns raised, to no avail. We shall continue with the efforts to reach you.
In the meantime we confirm that our Vitalitydrive team is working on the recalculation of your cashback rewards and the requisition of any outstanding payment of your rewards.
Please accept our apologies for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to contact you in order to get your Plan details so we can address the concerns raised, to no avail. We shall continue with the efforts to reach you.
In the meantime we confirm that our Vitalitydrive team is working on the recalculation of your cashback rewards and the requisition of any outstanding payment of your rewards.
Please accept our apologies for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to contact you in order to get your Plan details so we can address the concerns raised, to no avail. We shall continue with the efforts to reach you.
In the meantime we confirm that our Vitalitydrive team is working on the recalculation of your cashback rewards and the requisition of any outstanding payment of your rewards.
Please accept our apologies for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to contact you in order to get your Plan details so we can address the concerns raised, to no avail. We shall continue with the efforts to reach you.
In the meantime we confirm that our Vitalitydrive team is working on the recalculation of your cashback rewards and the requisition of any outstanding payment of your rewards.
Please accept our apologies for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have attempted to contact you in order to get your Plan details so we can address the concerns raised, to no avail. We shall continue with the efforts to reach you.
In the meantime we confirm that our Vitalitydrive team is working on the recalculation of your cashback rewards and the requisition of any outstanding payment of your rewards.
Please accept our apologies for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for the time afforded.
We are pleased that matters have been clarified. We will be in touch to communicate feedback on the remaining issues.
Regards,
Sekgobola
Thank you for the time afforded.
We are pleased that matters have been clarified. We will be in touch to communicate feedback on the remaining issues.
Regards,
Sekgobola