*********** STAFF THAT DONT LISTEN AND

MORNING,<br> IT IS VERY ANNOYING CALLING YOUR CALL CENTRE TRYING TO GET A QUOTE ON CAR INSURANCE AND THE PEOPLE YOU SPEAK TO DON'T LISTEN AND DO AS THEY PLEASE, I HAVE CALLED IN 4 TIMES SPOKE TO THULANE MASHABA WHO USED THE WRONG SURNAME FOR MY WIFE AND AFTER HE ASKED IF WE WERE MARRIED, ON THE QUOTE HE SAID SHE IS MY COMMON LAW WIFE, AND HE ALSO SAID SHE IS UNEMPLOYED AND HE REFFERED TO MY WIFE AS MS SINDISA MABASO INSTEAD OF MRS SINDISA SMITH, ALTHOUGHT SHE IS ON MY MEDICAL AID, THEN I CALLED BACK AGAIN SPOKE TO SAKHE TYATYEKA TO RECTIFY THOSE MISTAKES HE THEN SEND ME COPY OF MY QUOTE STILL THE MISTAKES WAS THERE, THEN I CALLED BACK AGAIN WHICH IS COSTONG ME TIME AND MONEY, THEN SPOKE TO ANOTHER PERSON BECAUSE SAKHE SAID I MUST GET THE VALUE OF THE SUNROOF OF THE CAR, CALLED BACK AGAIN THEN FINAIIZED THE QUOTE BUT ON PRINTING THE QUOTE ALL THE MISTAKES ARE STILL THERE I DON'T UNDERSTAND WHY YOUR CALL CENTRE AGENTS DON'T LISTEN, ALL THEY CARE ABOUT IS AMKING A SALE, WITHOUT GETTING THE RIGHT INFORMATION, AND THIS WRONG CAPTURED INFORMATION MIGHT HAVE SERIOUS IMPLICATIONS TO ME IN THE FUTURE. I AM DISGRACED IN THE MANNER MY QUOTE WAS HANDLED. ALL THEY CARE ABOUT IS SALES.